Patient Services

As a patient, relative, carer, friend of a patient or any other member of the public, you may have questions about the services we provide and may need someone to turn to for on-the-spot help and advice.  This is where Patient Services can help.

Patient Services listen to your concerns and suggestions and will treat all information confidentially.

If you have a complaint about a hospital, mental health or community service, please contact them directly.

 For all complaints and enquiries about local GPs, Dentists, Pharmacists and Opticians please contact:

NHS England

Phone: 0300 3112233
Email: [email protected]
Post: NHS England, PO Box 16738, Redditch B97 9PT

 For all patient complaints and enquiries about any other local health service please contact:

Patient Services, North West Commissioning Support Unit (NWCSU)
Phone: 0161 212 6270

Email: [email protected]
Post: St James’s House, Pendleton Way, Salford M6 5FW

 If you need support in making a complaint please contact: 

Independent Complaints Advocacy (ICA)
Phone: 0808 8010390
Email: [email protected]
Post: 5th Floor, Arthur House, Chorlton Street, Manchester, M1 3FH