NHS App Update 30th January 2024

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Waiting list information in the NHS App

From the 30th of January 2024, From 30 January 2024, the NHS App will show patients in England an estimated waiting time for their hospital treatment at the NHS acute trust they’ve been referred to. 

Patients can already see information regarding their estimated waiting time on the NHS App: within the NHS e-Referral Service (e-RS) Manage Your Referral, when a patient selects their clinic, they are shown information regarding their first appointment and the mean (average) waiting time to start treatment. However, after this screen, a patient is no longer able to view this information as they continue their care journey.

The new waiting times feature will continue to present the patient information stating they are on a waiting list at their provider and the estimated waiting time for treatment to ensure that patients are provided with a continued and consistent experience on the NHS App

Digital Prescriptions in the NHS App

From 30 January 2024, patients in England can use the NHS App to view all their prescription details, order repeat prescriptions and generate a barcode that can be shown to a pharmacy for collection without a paper prescription from their GP.